Example of a Higher Level Use Case Scenario

Use Case: Card Problems
Actors: Employee, Reception, H.R.
Goal: To attempt to enter the car park.

Description:
When a member of staff arrives at the car park they observe the “Full” sign is not on. They approach the barrier and place their card in the card reader. Despite the fact that their card should be valid the reader does not recognize the card. The staff member discovers that their card is damaged. They go to reception where the receptionist checks with HR that they are a valid employee and then issues them with a functioning card